IRCTC Customer Care Contact Service help Toll Free Phone Numbers email ids

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IRCTC abbreviation for Indian Railways Catering and Tourism Corporation.



IRCTC Website : https://www.irctc.co.in  (Online Ticket/tatkal  Booking)
INDIAN RAILWAYS Passenger Reservation Enquiry : http://www.indianrail.gov.in/
IRCTC Customer Service Email : care@irctc.co.in
Cancellation of E-tickets : etickets@irctc.co.in

IRCTC  Toll free Customer Care Service Toll Free Phone Numbers
IRCTC Toll free Consumer Care Service Number: 1800-111-139 (24 Hours)
IRCTC Train Catering Complaints Service Toll Free Number: 1800-111-321 (Toll free)
IRCTC Customer Care Service Number: 139 (24 Hours)



IRCTC also started NRC project under which cafeteria were operated in many Indian Government
IRCTC provides to customers {“24/7”} customer care support. Indian rail way any type of issues contact the this services like customer care numbers, toll free number, helpline numbers, phone numbers, help desk, mobile phone numbers, internet service, any enquires contact details  and also Technical problems send me E- mails to irctc.Indian railway give or supply tourism and catering .customer related Issues are resolves by the IRCTC customer care

Indian Railway Catering Policy started 2010, launches Railways Minister Mamata Banerje. Catering services provided by IRCTC were handed all over INDIAN.

Delhi IRCTC Customer Care Service Phone Number: 011-3934-0000
Mumbai IRCTC Customer Care Service Phone Number: 022-2530-0000
Hyderabad IRCTC Customer Care Service Phone Number: 040-2530-0000
Bangalore IRCTC Customer Care Service Phone Number: 080-2530-0000
Chennai IRCTC Customer Care Service Phone Number: 044-2530-0000
Ahmedabad IRCTC Customer Care Service Phone Number: 079-2530-0000
Chandigarh IRCTC Customer Care Service Phone Number: 172-2530-0000

Central Control Office Customer Service Numbers


IRCTC Central Control Office Customer Service Number: 011-23345300
IRCTC Delhi Control Office Customer Service Number: 011-23221147
IRCTC Mumbai Control Office Customer Service Number: 022-22618067
IRCTC Kolkata Control Office Customer Service Number: 033-26601743
IRCTC Chennai Control Office Customer Service Number: 044-25353341
IRCTC Internet Ticketing Customer Service Number for Delhi: 011-39340000
IRCTC Internet Ticketing Customer Service Number for Chennai: 044 -25300000
IRCTC Complaint Through E-Mail: feedback@irctc.com
IRCTC Vacation Helpline Numbers

IRCTC Vacation Delhi Helpline number: 011- 23701100
IRCTC Vacation Mumbai Helpline number: 022- 22644378
IRCTC Vacation Kolkata Helpline number: 033- 22439045
IRCTC Vacation Chennai Helpline number: 044- 64594959
IRCTC Vacation Chennai Helpline number: 040- 66201263

IRCTC Normal Information for Train Tickets Booking


24x7 Helpline: 011 39340000

Fax zero: 011 23345900
Customer Care No.011-39340000
Fax no.011-23345400
Chennai Customer Care No. 044-25300000
Chennai Customer Service Phone No: 044 25300000

Railway tickets booked through IRCTC

General Information
I-tickets/e-tickets: care@irctc.co.in
For Cancellation E-tickets: etickets@irctc.co.in
For Mumbai Suburban Season tickets: seasontickets@irctc.co.in

For Shubh Yatra user who do not receive the card within 01 month from the date of application kindly call on the Railway SBI Card Helpline nos. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to feedback.gesbi@ge.com For other queries on your Shubh Yatra account kindly email at shubhyatra@irctc.co.in

Registered Office / Corporate Office :
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/23311264
Fax: 011-23311259




IRCTC General Information for Railway Tickets Booking E-mail Ids

Cancellation E-Tickets:       etickets@irctc.co.in

I-Tickets/E-Tickets:            care@irctc.co.in
Shubhyatra Users:               shubhyatra@irctc.co.in
Mumbai Suburban Season Tickets: seasontickets@irctc.co.in.

IRCTC Management and business Office Contact Details

Address: Indian Train Catering and Vacation Corporation Ltd., ninth Floor,
Bank involving Baroda Building, of sixteen, Parliament Street, Brand new Delhi -110001
Get in touch with Number: 011-23311263/23311264
Fax: 011-23311259
IRCTC Tourism Facilitation Center Hq Contact Details

Tackle: 2nd Floor, STC Making, Jawahar Vyapar Bhavan, 1 Tolstoy Marg,
Brand new Delhi – 110001
Get in touch with Number: 011-23701145/46/74 Fax Simply no.011-23701185
E-Mail: ggmtm@irctc.com
IRCTC Internet Ticketing Service Hq Contact Details

Tackle: Internet Ticketing, Condition Entry Road, IRCA Making, New Delhi -110055
Fax: 011-23345400
E-Mail: ggmit@irctc.com
IRCTC North Zone Offices Get in touch with Details
IRCTC Zonal Place of work

Address: Rail Yatri Niwas Making, New Delhi Train Station Complex,
Ajmeri Gate Side, New Delhi – 110002
Get in touch with Number: 011-23234763, 23221146, 23221147 or 09717648888
E-Mail: ggmnz@irctc.com, ggmdelhi@irctc.com
IRCTC Track Neer Plant in Nangloi

Address: Track Neer Plant, Northan Railways Instant Station Area,
Reverse Nangloi Bus Depot, Nangloi -110041
Get in touch with Number: 011-65152575, 25949774
Fax: 011-25949773
IRCTC Listed Office in Lucknow

Tackle: Paryatan Bhawan, subsequent Floor, C-13, Vipin Khand, Gomti Nagar,
Lucknow -226010
Get in touch with Number: 0522-2305522/44
Fax: 0522-2305533
IRCTC Listed Office in Jaipur

Tackle: 708, 7th Ground, Crystal Mall, Sawai Jai Singh Road, Banipark,
Jaipur- 302016
Get in touch with Number: 0141-4020194, 4020198
Fax: 0141-4020193
IRCTC Listed Office in Chandigarh

Tackle: SCO-80-81-8, Sector -34A, Chandigarh -160034
Get in touch with Number: 0172-4645795, 6572156
Fax: 0172-4645795
IRCTC To the south Zone Offices Get in touch with Details
IRCTC To the south Zone Control Place of work Details

Address: 6A, The actual Rain Tree Location, No.9 MC Nicholas Highway, Chetpet,
Chennai- 600031
Get in touch with Number: 44-28363453 or 044 -28362430
Fax: 044-28361997
E-Mail: ggmchennai@irctc.com
IRCTC Listed Office in Ernakulam

Tackle: C.B.Royale Making, 2/2 – Medical professional.Rajkumar Road, Rajaji Nagar,
Banglore -560010
Get in touch with Number: 080-23123877
IRCTC Track Neer Plant in Palur

Address: Rail Neer Packaged Normal water Bottling Plant, Palur Train Station,
Village Along with Post Palur, Taluk- Chengalpattu, Distric- Kanchipuram(Tamil Nadu) – 603101
Get in touch with Number: 044-27437007
IRCTC To the south Central Zone Place of work Contact Details

Tackle: 2nd Floor, AM Sri Classic Intricate, Sarojini Devi Highway, Secunderabad -5000071
Get in touch with Number: 040-66201263 or 040-27800648 / 040-66321260
Fax: 040-66201264
E-Mail: ggmsecundrabad@irctc.com
IRCTC East Zone Offices Get in touch with Details
IRCTC East Zone I & II Zonal Place of work

Address: Old Koilaghat Making, Ground Floor, 3, Koilaghat Road, Kolkata 700001
Get in touch with Number: 033-22439045 or 22133207
Fax: 033-22439046
E-Mail: gmkolkatta@irctc.com
IRCTC Listed Office in Bhubaneswar

Tackle: A-0/1, Ground Ground, Bhubaneshwar Fortune Towers,
Chandra Shekhar Pur -751023
Get in touch with Number: 0674 -2303657
Fax: 0674 -2301853
IRCTC Listed Office in Patna

Tackle: Boscomaun Tower, 4th Floor, West Gandhi Maidan, Patna – 800001
Get in touch with Number: 0612-2205801 or 2213993
Fax: 0612-2213993
IRCTC Listed Office in Guwahati

Tackle: 4D, Mandvi Aptts., When in front of Ranvirra Bhawan, GNB Highway,
Ambari, Guwahati, Assam- 781001
Get in touch with Number: 0361-2737122
Fax: 0361-2737123
IRCTC Track Neer Plant in Danapur

Address: Track Neer Plant, Loco Nest, South of RPF Barracks, Khagaul,
Danapur, Patna -801105
Get in touch with Number: 06115 -232557 or 0612 -6500650
Fax: 06115-232557
IRCTC Local DHR Tourism Adviser

Contact Number: 9434049405

IRCTC Western Zonal Office Get in touch with Details

Address: subsequent Floor, New Management Building, Central Train, CST,
Mumbai-400001
Get in touch with Number: 022 -22618062
Fax: 022 -22618066
E-Mail: ggmmumbai@irctc.com
IRCTC Listed Office in Bhopal

Tackle: 2nd Floor, Lender of India Making, Arera Hills, Bhopal -462004
Get in touch with Number: 0755 -2577011
Fax: 0755-4057982
IRCTC Listed Office in Ahmedabad

Tackle: 5nd Floor, Pelican Making, Gujarat Chamber involving Commerce and Market,
Ashram Road, Ahmedabad-380009
Get in touch with Number: 079-26582673-75
Fax: 079-26580735

IRCTC is more preferable known for altering the pattern involving Railway Ticketing in India.It evolves Internet-based Rail Solution Booking through it's website, as well as from the cell phones by means of GPRS or SMS.Ticket cancellations or modifications can even be done online.Also to E-tickets, IRCTC also provides I-Tickets which have been generally like typical tickets except that they are reserved online and furnished by post.The tickets PNR Status is also made available here lately.The entire online payment process at IRCTC involves difficult system of complex and telecommunication networking integration and is particularly highly dependent with internet connectivity across various constituents.Occasionally, there may happen failure.Any failure or even delay in online payment process might cause transaction failure just before it being finish.This failure can lead to the situation involving money debited from the account but priced not booked using the possibilities mentioned under: Money Debited However Ticket Not BookedStatus in “My Transactions” Cause Action simply by IRCTC Action by Lender, Payment Settled however Ticket Not Booked •Passenger prefered particular berth before booking and priced not booked because of choice of Berth unavailable.

IRCTC Central Control Office Customer Care Number: 011-23345300

Chennai IRCTC Control Office Customer Care Number  : 044-25353341

Delhi IRCTC Control Office Customer Care Number       : 011-23221147

Mumbai IRCTC Control Office Customer Care Number  : 022-22618067

Hyderabad IRCTC Control Office Customer Care Number: 040-27716145

Kolkata IRCTC Control Office Customer Care Number    : 033-26601743

Delhi  IRCTC Internet Ticketing Customer Care Number        : 011-39340000

Chennai IRCTC Internet Ticketing Customer Care Number   : 044 -25300000